All Brands, Including No-Name
We repair motorized shades that stop responding, lose their limits or won't pair with a remote or app, on all brands, including no-name. Often same day, always within 1–2 days. Service calls start from $150.
Motorized shades fail differently from manual ones. Nothing is visibly broken — the shade simply stops answering. A remote that worked last month does nothing, the shade runs past where it used to stop, or a replacement remote never paired in the first place. Almost none of that requires a new shade. This is the repair people most often assume is hopeless. It usually isn't.
Lost travel limits, an unpaired remote, a shade that has drifted out of alignment with the rest of a group — all of these are settings, and settings can be reset without touching the shade itself.
When the motor really has failed, a full motor replacement is nearly always better value than a new shade, because the fabric, tube and brackets are usually fine. We fit a new motor into the existing shade.
The shade stops in the wrong place, or runs too far up or down. Travel limits drift over time — we set new ones so it stops exactly where you want it.
A new or replacement remote that won't control the shade, or a shade that has lost its pairing entirely. One of the most common motorized jobs we do.
Where the motor is genuinely dead, we replace it inside the existing shade rather than replacing the whole unit.
Nothing looks broken, but the shade won't do what it should. These are the faults we fix most.
No sound, no movement. It may be power, a tripped transformer, a flat battery wand or a motor that needs a reset. We test each in turn.
A replacement remote or a reset hub leaves shades unpaired. We program the remote and assign each shade to the right channel.
Travel limits drift after power cuts. We reset the upper and lower limits so the shade stops exactly where you want it.
A shade that moves a little and stops may be overloaded, obstructed or low on power. We find the cause and fix it.
Shades in one room moving at different times or heights. We re-set limits and favorites so the group moves together.
Smart hubs lose Wi-Fi or their pairing. We reconnect the gateway so app control and schedules work again.
We work across the major motor systems, and on unbranded motors too.
Somfy motors, Telis and Situo remotes, and Somfy smart hubs.
Serena and Sivoia shades, Pico remotes and Lutron bridges.
PowerView motors, remotes and PowerView gateways.
Graber motorized shades and their remotes and hubs.
Levolor motorized roller and cellular shades.
Unbranded motors from online and builder installs, where parts allow.
Most motorized blind and shade faults show up the same way on each brand. Here is what usually goes wrong, what to check first, and when it is time to call us.
| Brand | Common fault | Check first | When to call us |
|---|---|---|---|
| Somfy | Stops responding to the remote, or stops at the wrong point | New battery in the remote, then check the motor has power or charge | Limits need resetting, or the motor still won't respond |
| Lutron | Shades drop out of the app, or keypad scenes stop working | Restart the hub and confirm it is on your Wi-Fi | The hub is online but shades still don't respond |
| Hunter Douglas PowerView | Shade won't move, or schedules stop running | Recharge or replace the battery wand, and check the gateway is online | The shade won't pair, or runs past its stops |
| Rollease Acmeda | Remote works some shades but not others | Check the remote is on the right channel and replace its battery | Channels need re-pairing, or a motor has failed |
| No-name | Motor hums but the shade doesn't move | Check power and charge | Usually straight away. We match parts by specification, not by label |
When a smart shade ignores Alexa or Google Home, the shade itself is usually fine. The link between the voice assistant, the brand's app and the hub has broken, most often after a Wi-Fi password change, a new router or a power cut.
Start by opening the shade brand's app. If the shade moves from the app, the problem is the voice assistant link, and re-enabling the skill or action usually fixes it. If the app can't move it either, the hub or the shade has dropped off the network. We reconnect hubs, re-add shades, and rebuild scenes and schedules on Somfy, Lutron, Hunter Douglas PowerView and Rollease Acmeda systems.
Battery and rechargeable motors are the most common in Miami condos because they need no new wiring. Their usual fault is simple: a flat battery, a failed charger or a worn battery wand. A shade that slows down or stops partway is often just low on charge.
Hardwired motors run on household power, so the checks start at the power supply, the wall switch or the transformer before the motor itself. Either way, many motorized repairs are reprogramming rather than a new motor. Service calls start from $150, and a photo of the shade, the remote and any motor label helps us bring the right parts.
Somfy, Lutron, Hunter Douglas PowerView, Rollease Acmeda — and the unbranded motorized shades that arrive in a lot of Miami condo buildings with no documentation whatsoever. If nobody left you the manual, that's normal.
We aim to attend as soon as possible — often the same day, and always within one to two days when we're busy.
Far more often it's a lost pairing or a flat remote battery than a failed motor. It's worth checking before assuming the worst.
Most unresponsive shades need programming, power or pairing, not a new motor. Even when a motor has truly failed, it can often be replaced inside the existing shade.
A full replacement is worth it only when the fabric or tube is also worn out. Our guide covers how to weigh it up.
Tell us what it does: Nothing at all, a beep, or movement to the wrong place — that alone narrows it down a long way.
Send a photo: A picture of the shade and the remote is usually enough for us to know what's involved before we come out.
We attend: Often the same day, always within one to two days, across our full installation radius.
Or we upgrade: If you'd rather move up to a different system entirely, we install motorized window treatments from Lutron, Somfy and Hunter Douglas.
Motorized shades on our 32nd-floor condo paid for themselves in AC savings within a year. The whole setup syncs with Alexa and the team walked us through everything in Spanish and English.
Our Mediterranean Revival home needed shutters that respected the architecture. Composite plantation shutters look like real wood but won’t warp in our humidity. Five years and they still look new.
Solar roller shades in our oceanfront condo cut the glare without blocking the view. Salt air hasn’t damaged anything in three years. Worth every dollar.
Motorized shade repair is available in all twelve cities we serve. Pick yours for local details.
Yes. Service calls start from $150. Send us a photo of the shade, the motor end if you can see it, and the remote. We will give you a free quote on the repair, so you know whether it is programming, power or a part before we visit.
Yes. We repair all brands, including no-name. Somfy, Lutron and Hunter Douglas PowerView systems are common in Miami condos, and we also work on unbranded motors from online orders. You don't need the original installer, the paperwork or the remote that came with it.
Often same day, always within 1–2 days. A shade that won't move is hard to live with, especially on a west-facing window. Call (786) 373-7374 or send a photo and we will confirm a visit time with you. Let us know the brand if you can see it.
Usually not. Start with a new battery in the remote. If that doesn't help, the shade may have lost its pairing after a power cut. Re-pairing the remote, or programming a replacement remote, fixes most of these calls without touching the motor.
The motor has lost its travel limits, the settings that tell it where to stop at the top and bottom. Power outages and storms are common causes in South Florida. Resetting the limits is a quick repair and does not require new parts.
Yes. When a hub or gateway loses Wi-Fi or gets reset, shades drop out of the app and schedules stop. We reconnect the hub, re-add the shades and check that scenes and timers run as they did before. Tell us which app you use when you get in touch.
Usually the link between the voice assistant, the brand's app and the hub has broken, often after a Wi-Fi change or a power cut. If the shade still moves from the app, re-enabling the voice skill fixes it. If not, we reconnect the hub and re-add the shades.
Usually not. A battery motor that slows down or stops partway is most often low on charge, or its charger or battery wand has failed. Recharge it first. If it still struggles on a full charge, we test the motor and replace it only if it has actually failed.
Photograph the shade and the remote, and tell us what happens when you press the button. That's usually enough for us to know what's involved before we come out — free.
